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Privacy Policy - EcoRental

ECO RENTAL TERMS & CONDITIONS

General Terms

Supplier reserves the right to refuse or cancel booking at any time if you do not meet their renting requirements.

Please ensure that there are sufficient funds available at your debit or credit card.

Airport shuttle is offered free of charge within normal office hours.

If your license was issued outside the country of collection, you must also bring your passport with you when collecting the vehicle.All additional drivers must meet the same licence requirements as the main driver. The first driver is included in the rates but there is a daily charge for each additional driver.

The vehicle is covered by roadside assistance for any mechanical faults. If the call out is due to driver negligence, for example lost keys or running out of fuel, the renter may be charged a breakdown call out fee.

NO SHOW - A failure to collect vehicle prior to your reserved pick up time and date, might incur at minimum a no show fee.

Vehicle must be returned at or before the expiry of the term of hire and should be returned in the same condition as when rented, normal wear and tear excepted.

You may be required to pay local tolls or highway fees, depending on where you intend to drive.

Smoking is not permitted in the vehicle.

General Terms - Cards

The supplier requires a security bond when you collect the vehicle.
The security deposit/bond is deducted from your credit or debit card.
Cash deposits are not accepted.

Restricted roads / areas of use

There are certain roads and areas that you cannot drive this vehicle on. Any unpaved roads or off-road driving is prohibited. You will not be insured if you drive on these roads and therefore you will be fully liable for any damage that might occur. Please see the supplier’s terms for details of restricted areas.

Optional items / extras

Special equipment and optional extras may be requested at time of booking but are subject to availability and change without notice.

Traffic infringements

It is your responsibility to cover the cost of any traffic infringements, such as speeding or parking fines or toll evasion, incurred during the rental period. The supplier will charge you a fee to administer any fines.

Driver requirements

Minimum rental age is 21 years. A young driver fee of 10.00 EUR per day, with a maximum of 100.00 EUR per rental applies to drivers under the age of 25. There is no maximum age. A senior driver fee of 10.00 EUR per day, with a maximum of 100.00 EUR per rental applies to drivers above the age of 72. The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental. The driver license must be written in Latin alphabet. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver΄s name, booking voucher.

Mileage policy

Rates include unlimited mileage.

Fuel policy

Like for Like Policy: Your vehicle will be supplied with a certain amount of fuel. You will be required to return the car with the same level of fuel that you received the car with. If the vehicle is not returned with the same amount of fuel, the supplier will charge you any missing fuel plus a refuelling fee of 20 EUR.

One-way rentals

One way rentals are permitted from most locations but a one way service fee will apply.

Business hours

Service outside of business hours is available by request and for an additional charge.

Additional Driver

Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. The daily surcharge per additional driver is 5.00 EUR with a maximum total charge of 50 EUR.
The maximum number of additional drivers permitted is 2.
The vehicle may only be driven by the main and the additional driver authorised by the supplier.

Late Return

After 2 hours of the vehicle’s agreed return time, a full-day rate is charged.
In case that the contract must be extended the customer must contact the local branch.

Damage Waiver

Covers the renters liability for damages to the rented vehicle - under the condition that the damage is not due to infringement of Road Circulation Code, with a deductible amount of:
• 700 EUR for car groups MINI,ECONOMY,COMPACT,INTERMEDIATE,CROSSOVER.
• 800 EUR for car groups SUV,MINI VAN (7SEATS),
• 1200 EUR for car groups PASSENGER VAN (9 SEATS)
• 1500 EUR for car groups PREMIUM, LUXURY.

CDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors, car key damage, the antenna, incorrect fuel, during transportation by ferry without prior written authorization by Eco Rental at the time of pick up the car, acts of God, Terrorist Attacks, wheels and tires. If CDW is not included to the Rental Agreement, the renter is liable to pay the total amount of the damages of the rented car. The Accident Statement should always be supplemented so that the insurances covers will be in effect. If there is a third party involved to an incident, we recommend clients to call the police authorities to the incident. In case of car damage or a car theft, an administration fee (D.A.F.) of 40,00 EUR and Airport Fee will be charged to the driver.

Damage Waiver Exclusions/Voids

Collision Damage Waiver does not cover: tire punctures, wheel damage, interior damage, chipped or cracked windshield, wrong fuel, undercarriage damage, damage to lights or lenses, mechanical damage, damage from dangerous substances Collision Damage Waiver will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized drivers, racing or speed contest or competition, unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, towing or pushing, intentional damage, simple negligence, gross negligence or recklessness, driving off of a regularly maintained roadway, using the vehicle for hire, driving in violation of local traffic laws, failure to secure the car keys, or failure to lock or secure the vehicle.

One Way Drop Policy

This is on request service and is available in specific locations. All rentals where the vehicle is not returned to the same location as it is collected will be subject to a one-way fee. One-way rentals must be requested at the time of booking. Unauthorized one-way drops will be charged at the end of the rental. The one-way fee must be paid at the rental counter. For further information, the available routes and charges please send your request prior to your arrival to [email protected]

Forms of Payment

Driver must use a payment card Mastercard or Visa (credit or debit) at the time of rental in his or her own name. Cards ( Electron Visa, Maestro , Electronic use only ,Virtual or prepaid ) are not accepted
The following cards are accepted forms of payment:
Visa (Credit and Debit cards).
MasterCard (Credit and Debit cards).
CREDIT or DEBIT CARD HOLD: The estimated amount of the rental and excess amount will be authorized against your credit/debit card at the time of rental. This amount will no longer be available for your immediate use and may take up to 20 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
The deposit amount must be taken on a valid credit or debit card. Please enquire at the local branch for details. All cards presented must be in the driver’s name. A security deposit will be blocked to the credit/debitcard plus the estimated cost of the rental will be charged at the time of pickup. The deposit that will be blocked on the card will be released by the cardholder’s bank, upon its notification after vehicle return.

Full Damage Waiver (SFDW)

Full Damage Waiver(SFDW) is optional and reduces the excess amount on CDW to zero - under the condition that the damage is not due to infringement of Road Circulation Code. CDW must be purchased or inclusive for renters to qualify for the purchase of SFDW. SFDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, car key damage, incorrect fuel, acts of God, Terrorist Attacks, during transportation by ferry without prior written authorization by the company at the time of pick up the car. The Accident Statement should always be supplemented so that the insurances’ covers will be in effect. In case of car damage or a car theft, an administration fee (D.A.F.) of 40,00 EUR and Airport Fee will be charged to the driver. This charge applies irrelevantly of party at fault. Vehicles returned with stained interior or extremely dirty exterior that cannot be cleaned with normal / common washing, client’s will be charged for minimum 30 to 150 EUR for the biological cleaning of the car. If the driver drives the vehicle off the official road network and the vehicle immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.

Supplemental Liability Protection

SLP SUPPLEMENTARY LIABILITY PROTECTION (THIRD PARTY LIABILITY) SLP Third Party Liability is included in the rate and covers each person for the amount of up to EUR 1,220,000 for bodily injury and/or death to third parties as well as up to EUR 1,220,000 for third party property damage.

Theft Protection

THEFT WAIVER (TW): Covers the rented vehicle against total theft with a deductible amount of rented category. Attempted theft of the vehicle, car key loss, theft of the personal belongings that were in the vehicle, acts of God and Terrorist Attacks are not covered by any insurance. The car key and the Police Document for the theft vehicle that reported by the driver of the car, should always be presented so that the insurances’ covers will be in effect. If TW is not including to the Rental Agreement, the renter is liable to pay the value of the rented car.

Terms of booking on this website

The following terms relate to the booking service provided to you by Eco Rental. The booking service includes the Eco Rental, the software associated with the site and the facility to enter transactions with certain parties whose content appears on the site. You agree to these terms with us in respect of the booking service.

Cancellations

Cancellations may be made up to 48 hours before the reserved start date / time. When the reservation is cancelled and made in time , if it concerns prepaid booking you will receive the rental amount you already paid minus the cost correspoding to one day΄s rental, if it concerns pay on arrival booking you will receive 50% of the amount which you have already pay in advance.
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